We’ll send you an email with your tracking link as soon as your order ships.
Can’t find it? Check your spam folder or contact us at hello@tranquilivia.com.

Typically, your package should arrive within 3-5 days of placing an order depending on where you are in the world.

Tracking information can be found in your order confirmation email. Once your order is processed we cannot cancel or modify your order.

The Gentle Guarantee

We want your Tranquilivia tools to feel like a soft exhale, not a source of stress. If, for any reason, your journal, deck, or companion isn’t the right fit, we’ve made returns as simple (and calming) as possible.

• Free Returns: We’ll cover the cost of your return shipping—no questions, no worries.
• 6-Month Money Back Guarantee: Take your time. If within 6 months, you feel your item isn’t supporting you the way you hoped, we’ll happily issue a full refund.
• How to Start a Return: Just email us at hello@tranquilivia.com. We’ll send you a prepaid return label and simple instructions.

Because peace of mind is part of the package.

Absolutely. Many teams use our wellness products to support employee well-being and reduce burnout at work.

If you’re interested in ordering for a team or event, get in touch, and we’ll help you create a mindful experience your team will truly appreciate. Contact us at hello@tranquilivia.com.