Refund policy

The Gentle Guarantee

We want your Tranquilivia tools to feel like a soft exhale, not a source of stress. If, for any reason, your journal, deck, or companion isn’t the right fit, we’ve made returns as simple (and calming) as possible.

• Free Returns: We’ll cover the cost of your return shipping—no questions, no worries.
• 60-day Money Back Guarantee: Take your time. If within 60 days, you feel your item isn’t supporting you the way you hoped, we’ll happily issue a full refund.
• How to Start a Return: Just email us at hello@tranquilivia.com. We’ll send you a prepaid return label and simple instructions.

Because peace of mind is part of the package.

 

Last updated February 22, 2026